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ABOUTHenan Weiye New Materials Co., Ltd., founded in 2009, is located in Pingdingshan Hi tech Zone, Henan Province, with a registered capital of 10 million yuan. It is a high-tech enterprise, has passed the ISO9001 quality system
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PRODUCTThe leading products are "Weiye" brand graphitized low sulfur and low nitrogen recarburizer, casting grade silicon carbide, sulfur increasing agent and slag remover for gray iron.
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ADVANTAGEThe products sold by the Company have been highly recognized and widely used by the domestic casting industry. At the same time, the cooperation and communication with overseas customers have been constantly expanded. In rece
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Service tenet
In order to build "Weiye" brand, expand the influence of the enterprise and establish the enterprise image, we solemnly promise to you on the principle of "preferential price, considerate service and reliable product quality" in the spirit of "pursuing high-quality products and satisfying users":
Product quality commitment:
1. The manufacturing process and test data of the product are recorded.
2. For the product performance test, we sincerely invite users to inspect the whole process and performance of the product in person, and deliver the product after the product passes the test.
Product price commitment:
1. In order to ensure the reliability of products, high-quality raw materials at home and abroad are selected.
2. Under the same competitive conditions, our company will sincerely provide you with preferential prices on the basis of not reducing product quality.
Delivery commitment:
1、Product delivery date:After receiving the delivery notice, we will try our best to comply with the user's requirements. If there are special requirements that need to be completed ahead of time, our company can specially organize production to try to meet the user's needs and respond to the delivery in a timely manner.
After-sales service commitment:
1. Service tenet: fast, decisive, accurate, considerate and thorough.
2. Service objective: to win customer satisfaction with service quality.
3. Closely follow up the logistics process to make the goods arrive at the receiving place on time with quality and quantity guaranteed.
4. We will provide "one-to-one" considerate service for each customer in the process of product use, and we will bear all losses caused to customers due to our product quality problems.
5. We will always track the use of our products and constantly improve the quality of our products.
6. In case of any quality objection, we will arrive within 24 hours within 500 km and a rrive at the site within 72 hours from 500 km.
We hope that people in the industry can give us more valuable opinions on our products and services, and your requirements will become our driving force of continuous progress!